Rare / Privacy Policy

PRIVACY POLICY STATEMENT

At RARE, we respect the privacy rights of visitors to this website and of individuals who participate in, access or sign up to any of RARE’s services, activities or online content (collectively referred to as “Services”). We endeavour to ensure that all our collection, transmission, storage and usage of personal data shall be carried out in compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region (“PDPO”).

The term “personal data” shall have the meaning ascribed to it by PDPO.

PURPOSE OF COLLECTION AND USE OF PERSONAL DATA

You need not supply any personal data in order to access this website. When you participate in, access or sign up to any of the Services, personal data is collected from you to enable RARE to provide you with the Services. You may decline to provide RARE with the requested personal data, but in such case, it might limit the level of services RARE may provide to you.

Personal data collected from you may be used by RARE for:

  • processing of your application for the Services
  • enabling the provision of the Services to you
  • conducting identity verification and/or credit checks at the time of your application for the Services
  • processing of payment instructions or collection of amounts outstanding from you in relation to the provision of the Services
  • marketing of the Services by RARE
  • designing services for you
  • conducting market research or opinion surveys
  • provisioning of customer services
  • handling your complaints and account enquiries
  • compliance with applicable laws, rules and regulations
  • any other purposes directly related to the purpose for which the personal data were originally collected.

TYPES OF PERSONAL DATA COLLECTED

Types of personal data collected by RARE may include:

  • Your personal information and contact information such as your name, gender, date of birth, telephone number, email address, residential address, correspondence address and/or billing address;
  • Your credit card information such as name of cardholder, card number and expiry date;
  • Your account details, including account numbers, or user accounts; and
  • Any other information as necessary for the provision of the Services to you.

CONFIDENTIALITY, DISCLOSURE AND SECURITY OF PERSONAL DATA

All personal data collected and held by RARE will be kept confidential, but where disclosure is necessary for RARE’s compliance of any statutory obligations or requirements, or for RARE to provide the Services to you or to carry out the original purpose, or a directly related purpose, for which the personal data were collected, those data may be provided to the following parties:

  • Office of the Communications Authority or other governmental or statutory authorities, institutions or organizations;
  • Company’s associated companies, contractors, agents or other service operators who are involved in the sale, administration or provision of the Services; and
  • Banks, financial institutions, credit card issuing companies or debt collection agencies.

Any questions, comments, suggestions or information other than personal data sent or posted to this website, or any part of the site by you will be considered as voluntarily provided to RARE on a non-confidential and non-proprietary basis. RARE reserves the right to use, reproduce, disclose, transmit, publish and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development and marketing of services and to meet user needs. All reasonable efforts are made to ensure that any personal data held by RARE is stored in a secure and safe place.

RETENTION OF PERSONAL DATA

Unless there is a mandatory legal requirement for us to keep your personal data for a specified period, we will only retain your personal data for as long as is necessary to fulfill the purpose for which the personal data were originally collected.

DIRECT MARKETING

The personal data RARE collected from you may be used for keeping you up to date with the Services provided. If you wish to opt-out from receiving any information from us, you may whatsapp us on 9177 5230 or write us an email at rare.theartisan@gmail.com. Upon receipt of your written request, we shall cease to use your personal data for all marketing purposes.

USE OF COOKIES

RARE may use “cookies” on this site in order to:

  • enable tighter security
  • enable you to keep browsing
  • personalize sites for you
  • build online user or visitor profiles

If you would like to disallow the use of cookies, you can do so by changing the setting of your own web browser.

DATA ACCESS AND CORRECTION

If you have any concern in relation to RARE’s privacy policy or you wish to access or correct your personal data held by us, you may contact us by writing to the following email address: rare.theartisan@gmail.com.

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